Shipping policy
At Scent Storms, we are committed to delivering your fragrance purchases promptly and securely. We offer shipping to all locations within Pakistan through reliable and trusted courier services to ensure your order reaches you efficiently.
Order Processing & Shipping Time
- Processing Time: Orders are typically processed within 1-2 business days after being placed.
- Delivery Time: Once shipped, delivery usually takes 3-5 business days depending on your location within Pakistan.
- Orders Delivery:Order above PKR 10,000 and remote areas delivery requires prepayment of delivery charges in advance.
- Note: During peak seasons or special promotions, processing and delivery times may be extended slightly due to high order volumes.
Shipping Charges
- Flat Rate: We offer competitive flat-rate shipping charges for all orders within Pakistan. Any promotional offers for free shipping will be clearly indicated at checkout.
Delivery Delays
While we strive for timely deliveries, Scent Storms cannot be held responsible for delays caused by courier services due to unforeseen circumstances such as weather conditions, public holidays, or other external factors.
Order Tracking
Once your order is shipped, we will provide a tracking number via email or SMS. You can use this number to monitor your package's progress online through the courier service's tracking portal.
Contact Us
If you have any questions or concerns about your shipment or need assistance tracking your order, feel free to contact our Customer Service Team at scentstrom@gmail.com We are here to ensure your shopping experience is seamless and enjoyable.
Thank you for choosing Scent Storms